At Stick & Butter, customer satisfaction is paramount. Unused items may be returned within a generous 15-day window from the date of purchase for a full refund or exchange. However, please note that once an item is opened, it is deemed final sale. In the rare event that an item is defective or if there has been an error on our part, we stand by our commitment to make it right. Simply reach out to our dedicated customer service team for prompt assistance with your return. We are here to ensure a hassle-free experience and your complete satisfaction with every purchase.

We take pride in our efficient shipping processes here at Stick & Butter. Orders placed before our 1 PM Pacific Time cutoff are swiftly processed and shipped on the same day. Choose from our range of shipping options, including standard and expedited, to suit your needs. Rest assured, all shipments are accompanied by comprehensive tracking information, allowing you to monitor your package every step of the way. It's important to note that our shipping services are currently limited to USA, and we regretfully cannot accommodate deliveries to P.O. boxes. Should you require any further clarification or assistance regarding our shipping procedures, please don't hesitate to contact our knowledgeable customer service team. We are committed to providing you with a seamless and reliable shipping experience